Terms of Service & End-User License Agreement

Effective date: August 7, 2026  ·  Last updated: August 7, 2026

1.Acceptance of terms

These Terms of Service and End-User License Agreement (together, the "Agreement") govern your access to and use of aibexa.com, all client portals hosted on aibexa.com subdomains, the Bexa assistant, and all related software and services (collectively, the "Services") provided by Aibexa ("Aibexa," "we," "us"). By using the Services in any way, you represent that (a) you are at least 18 years old, (b) you have the authority to bind the business on whose behalf you use the Services, and (c) you accept this Agreement in full. If you do not accept this Agreement in full, you have no right to use the Services.

2.License grant & restrictions

Subject to your continued compliance with this Agreement and payment of all applicable fees, Aibexa grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your own internal business purposes.

You shall not, and shall not permit any third party to:

• copy, modify, adapt, translate, or create derivative works of the Services or any part of them;
• reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Services;
• rent, lease, lend, sell, sublicense, resell, distribute, or otherwise commercially exploit the Services;
• remove, obscure, or alter any proprietary notices or branding;
• access the Services to build, benchmark, or assist a competing product or service;
• circumvent, disable, or interfere with any security or access-control feature, including tenant isolation;
• use automated means (bots, scrapers, crawlers) to access the Services except through interfaces we expressly provide.

Any use of the Services in violation of this Section automatically and immediately terminates your license.

3.Accounts & security

You are solely responsible for all activity occurring under your account and for maintaining the confidentiality of your credentials and API keys. You must notify us immediately at info@aibexa.com of any unauthorized use or suspected breach. Aibexa is not liable for any loss or damage arising from unauthorized use of your account resulting from your failure to safeguard your credentials.

4.Subscriptions, fees & billing

• Paid plans are billed in advance on a recurring basis and renew automatically until cancelled.
• Except where required by law, all fees are non-refundable, including for partial billing periods, unused features, or downgrades.
• We may change pricing with at least 30 days' notice; continued use after the change takes effect constitutes acceptance.
• Failure to pay when due may result in suspension or termination of your access. You remain liable for all unpaid amounts, plus reasonable costs of collection.
• You are responsible for all applicable taxes other than taxes on Aibexa's income.

5.Your data; our license to process it

As between you and Aibexa, you own your business data — the emails, invoices, financial records, and other content processed through your portal ("Customer Data"). You grant Aibexa a limited, non-exclusive license to host, copy, process, transmit, and display Customer Data solely as necessary to provide the Services, consistent with our Privacy Policy.

You represent and warrant that you have all rights, consents, and lawful authority necessary to submit Customer Data to the Services — including data pertaining to your customers, vendors, and employees — and that your use of the Services complies with all laws applicable to your business. You, not Aibexa, are solely responsible for the accuracy, quality, and legality of Customer Data.

6.Acceptable use

You shall not use the Services to:

• violate any law, regulation, or third-party right;
• transmit malware, spam, or unlawful, fraudulent, or infringing content;
• attempt to access another client's portal, data, or credentials — any such attempt results in immediate, permanent termination without refund and may be reported to law enforcement;
• overburden, disrupt, or degrade the Services or their infrastructure;
• misrepresent your identity or affiliation.

7.Third-party services

The Services interoperate with third-party platforms you choose to connect, including Google (Gmail) and Intuit (QuickBooks Online). Your use of those platforms is governed exclusively by their own terms and policies. Aibexa does not control and is not responsible for third-party services, their availability, their data practices, or changes to their APIs, and any modification or discontinuation by a third party that affects the Services shall not constitute a breach of this Agreement by Aibexa.

8.AI-generated content — important

The Services use automated and AI-assisted processing to extract, categorize, summarize, and present information (for example, reading amounts and due dates from invoices, categorizing expenses, and generating daily summaries). Such output is provided for convenience only and may contain errors, omissions, or misclassifications.

THE SERVICES DO NOT PROVIDE FINANCIAL, ACCOUNTING, TAX, LEGAL, OR INSURANCE ADVICE. Output of the Services is not a substitute for professional advice or for your own review of source documents. You are solely responsible for verifying all amounts, dates, categorizations, and summaries before relying on them, and for all decisions made or actions taken based on the Services. Aibexa expressly disclaims all liability for any loss arising from reliance on AI-generated or automated output, including missed payments, misclassified expenses, lapsed insurance coverage, or inaccurate financial summaries.

9.Intellectual property

The Services — including all software, design, text, graphics, logos, the "Aibexa" and "Bexa" names and marks, and all improvements and derivatives — are and remain the exclusive property of Aibexa and its licensors, protected by copyright, trademark, and other laws. No rights are granted to you except the limited license expressly stated in Section 2. Any feedback or suggestions you provide may be used by Aibexa without restriction or compensation.

10.Termination & suspension

You may cancel your account at any time by written notice to info@aibexa.com. Aibexa may suspend or terminate your access immediately and without prior notice if you breach this Agreement, fail to pay fees when due, use the Services in a manner that creates risk or legal exposure for Aibexa or other clients, or where required by law. Upon termination: your license ends immediately; amounts owed become immediately due; and we will make your Customer Data available for export for a period of 30 days, after which it may be permanently deleted in accordance with our Privacy Policy. Sections 5, 8, 9, and 11–16 survive termination.

11.Disclaimer of warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, AIBEXA DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. AIBEXA DOES NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, THAT DATA WILL BE ACCURATE OR COMPLETE, OR THAT DEFECTS WILL BE CORRECTED. NO ADVICE OR INFORMATION OBTAINED FROM AIBEXA OR THE SERVICES CREATES ANY WARRANTY NOT EXPRESSLY STATED HEREIN.

12.Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) IN NO EVENT SHALL AIBEXA, ITS OWNERS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (B) AIBEXA'S TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SERVICES SHALL NOT EXCEED THE FEES ACTUALLY PAID BY YOU TO AIBEXA IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

13.Indemnification

You agree to defend, indemnify, and hold harmless Aibexa and its owners, officers, employees, and agents from and against any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use or misuse of the Services; (b) Customer Data, including any claim that Customer Data infringes or violates the rights of a third party; (c) your violation of this Agreement or of any law; or (d) your violation of the terms of any third-party service you connect to the Services.

14.Governing law & disputes

This Agreement is governed by the laws of the State of New York, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to this Agreement or the Services shall be resolved exclusively in the state or federal courts located in New York, and you consent to the personal jurisdiction of those courts. To the fullest extent permitted by law, you waive any right to a jury trial and agree that any proceeding will be conducted only on an individual basis and not as a class, consolidated, or representative action. Any claim must be filed within one (1) year after the claim arises, or it is permanently barred.

15.Changes to these terms

We may modify this Agreement from time to time. Material changes will be posted on this page with an updated effective date and, where appropriate, notified to you directly. Changes take effect upon posting unless stated otherwise. Your continued use of the Services after changes take effect constitutes binding acceptance of the modified Agreement. If you do not agree to a change, your sole remedy is to stop using the Services and cancel your account.

16.General provisions

• Entire agreement. This Agreement, together with the Privacy Policy and any order or plan terms, is the entire agreement between you and Aibexa regarding the Services and supersedes all prior agreements and understandings.
• Severability. If any provision is held unenforceable, it will be enforced to the maximum extent permissible and the remaining provisions remain in full force.
• No waiver. Aibexa's failure to enforce any provision is not a waiver of its right to do so later.
• Assignment. You may not assign this Agreement without Aibexa's prior written consent; Aibexa may assign it freely.
• Force majeure. Aibexa is not liable for delays or failures caused by events beyond its reasonable control, including outages of third-party services, hosting providers, or telecommunications.
• Notices. Legal notices to Aibexa must be sent to info@aibexa.com. We may provide notices to you via the email associated with your account or through the Services.